Shipping policy

Shipping Policy

Last updated: 1/13/2026

Thank you for supporting our small business! Please review our shipping policy below.

Processing Time

All of our products are custom made to order.

Orders enter production after proof approval, as outlined in our Proof Approval Policy.
Production typically takes 2–5 business days after proof approval.
Processing times do not include shipping transit time.

Delays may occur during peak seasons or due to factors outside of our control. We will notify you if your order is significantly delayed.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Once your order ships, delivery time will depend on the shipping method selected and the carrier. Estimated delivery dates are not guaranteed and may vary due to carrier delays, weather, or other circumstances.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email with tracking information once your order has shipped. Tracking details may take up to 24 hours to update.

Shipping Address Accuracy

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for:

Orders shipped to incorrect or incomplete addresses provided by the customer
Delays or non-delivery due to address errors

If an order is returned to us due to an incorrect address, additional shipping fees may apply.

Damaged or Lost Packages

Please inspect your order upon delivery.

If your item arrives damaged during shipping, contact us within 30 days of delivery with photos of the damage.
If a package appears lost or significantly delayed, please contact us so we can assist with a carrier claim when applicable.

Once an order has been marked as delivered by the carrier, we are not responsible for theft or loss.