Contact Us

We’d love to hear from you.

Whether you have a question about a custom order, need help with your proof, or just want to reach out, we’re happy to help.

How to Get in Touch

Email is the best way to reach us.

Email:
outercreekhatters@gmail.com

What to Include in Your Message

To help us respond as quickly as possible, please include:

• Your order number (if applicable)

• A brief description of your question or concern

• Photos, if your question relates to an order issue

Response Time

We respond to all messages within 1–2 business days.

Please note that we do not offer phone support at this time, as our small team is focused on creating each custom piece by hand.

Questions About Custom Orders

If you’re reaching out about:

• Proof approval

• Order status

• Shipping timelines

Please check our FAQs and Policies pages first, as many common questions are answered there.

Business & Licensing Inquiries

For artwork licensing or other business-related inquiries, please contact us via email with the details of your request.

Thank you for supporting a small business and for trusting us with something meaningful.